January 26, 2012
Starbucks claims to have listened to and launched 185 ideas from customers. Much like the original list of 53 ideas, Starbucks is taking far too much credit for implementing customer-driven ideas.
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January 26, 2012
Daniel Milstein is running an interview he did with me on his blog. He asked questions related to word of mouth marketing and social media. My responses might surprise you. Here’s a snippet… DANIEL: How has the world of marketing
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January 24, 2012
In this episode, you'll learn marketers can absolutely bank on the fact if a brand is in the conversation then it will be under purchase consideration.
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January 19, 2012
"Leadership is the art of getting someone to do something you want done because he wants to do it." — Dwight D. Eisenhower
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