Business Strategy Post Archive
updated: April 5, 2017 While reading Bill Moggridge’s DESIGNING INTERACTIONS, I became aware of the “Ten Things Google has Found to be True.” [archived copy]. It’s Google’s corporate manifesto from the early 2000s and it’s a very worthwhile read. Google’s ten things it has found to be true are: 1. Focus on the user and…
Nearly every business prides itself on being an Employer of Choice, but we all know that isn’t the case. I’m sure the muckity-mucks at Radio Shack (owned by the Tandy Corp.) have spoken about being an “Employer of Choice” … but we know otherwise. In a recent BusinessWeek column (sub. req’d), Jack and Suzy Welch…
There’s a worthwhile sidebar column (sub. req’d) in Tuesday’s Wall Street Journal where Bradley Horowitz, Yahoo’s product strategy vice-president, makes some interesting comments as it relates to the kinetic Web 2.0 activity. (As you know, Yahoo has added to this kinetic activity by buying Flickr and Del.icio.us.) The article highlights that Horowitz’s Yahoo team looks…
After reading that quote from Net Promoter evangelist Fred Reichheld, I immediately thought of a lesson I learned first-hand from my Starbucks days … “Many marketers view employee relations as a job solely for human resources—they see employees as tools. But employees—happy, rewarded employees—can work wonders for the company’s marketing efforts. There is no better…
”Dunkin’ Donuts last year paid dozens of faithful customers in Phoenix, Chicago and Charlotte, N.C., $100 a week to buy coffee at Starbucks instead. At the same time, the no-frills coffee chain paid Starbucks customers to make the opposite switch. When it later debriefed the two groups, Dunkin’ says it found them so polarized that…
A broken window in business happens when someone isn’t paying attention to details.
I've longed wanted to do improv. I'm now doing it and learning from it.
The April edition of the Harvard Business Review has a great interview with Garry Kasparov, the recently retired World Chess Champion. The interview explores the rich territory of chess as an analogy for business strategy/competition. It is a way worthy read for all and below you’ll find a scalpel/suture of my key takeaways from the…
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Wal*Mart registers nearly $20,000 profit every minute of every day. Last fiscal year, Wal*Mart recorded profits of $10.3 billion. $20,000 profit per minute!!! Astonishing … ain’t it. For comparison, Target’s profit per minute is $6,084 and Costco’s profit per minute is $1,711. To say Wal*Mart is a money-making machine would be an understatement. SOURCE: NY…